We support the following methods:Western Union,Yandex. Money, Visa/Maestro,WebMoney and so on ,Escrow is our preferable payment method
Preparing Time: we will send the items within 3-5 days after your payment . If you didn't received the goods in 60 days ,please contact us for a time . extending ,do not open dispute for this reason ,because the delivery is totally out of seller's control,it should be Post office's duty,thanks If you want fast shipment,we highly recommend you to choose express such as DHL ,EMS etc. ,because the economic shipment way is not that fast
1.If your product is appear quality problem or been damaged ,please feel free to contact us ,we will resend or refund for you
2.If don receive the item after protection time ,we will resend or refund for you
3.Please note we don't take responsiblity of custom clearance and tax .We always declare goods as gifts to avoid or minimize customs duties and ease custom proceeding
4. Feed back
1.If you satisfy with the item and services ,please leave a Positive Feedback (5 stars) for us , thank you so much
2.If anything make you aren't satified or unhappy,please feel free to contact us before you leaving the feedback ,We guarantee we will 100% slove any problem for you
3.Please email to us befor leaving the negative feedback or opening any dispute on the site. Communication is the best way to solve the problems
|Buyer||Real customer reviews|
| Customer || |
6 Apr 2017 09:38
Came for 2 weeks. order has been carefully and securely packed. with regard to the eye, definitely is hard to say. I put the base under the shadow shadows, well worn. shades with Shimmer beautiful but poorly feathered, flat brush eye does not take only наносись fluff get them. makeup day with them hard to do I will use for party or night activities. I do not regret buying.
| Customer || |
12 Dec 2016 03:23
perfect! Thank you!
Leave a Review
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.